Privacy policy

Privacy Policy

Last updated: September 8, 2026

This Privacy Policy describes how AdmireTheWood (“we,” “us,” or “our”) collects, uses and shares your personal information when you visit our online store, place an order, contact us or otherwise use our services.

Personal Information We Collect

The information we collect depends on how you interact with our store.

Device and Usage Information

When you visit our store, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Time zone and approximate location

  • Cookie information

  • Pages and products viewed

  • Search terms used in the store

  • Referring website

  • Information about how you interact with the store

We use this information to display and operate the store correctly, remember preferences, understand how visitors use the store, improve its performance and protect it against fraud or misuse.

This information may be collected using cookies, log files, pixels, tags and similar technologies.

Order Information

When you place or attempt to place an order, we may collect:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Products ordered

  • Order value and currency

  • Payment status

  • Shipping and delivery information

  • Information needed to process returns, exchanges or refunds

Payment details are processed securely by Shopify and the payment providers available during checkout. We do not directly store complete payment card numbers.

We use order information to:

  • Process and confirm orders

  • Arrange payment

  • Prepare and ship products

  • Provide order and delivery updates

  • Communicate with customers

  • Manage returns, exchanges, replacements and refunds

  • Detect potentially fraudulent or unauthorized transactions

  • Maintain tax, accounting and business records

  • Comply with legal obligations

Customer Support Information

When you contact us, we may collect your name, contact information, order number, message and any photographs, documents or other information you choose to provide.

We use this information to answer questions, provide customer support and resolve issues relating to orders, delivery or products.

Please do not provide sensitive personal information that is not necessary for us to address your request.

Marketing Information

If you subscribe to marketing communications, we may collect your name, email address and communication preferences.

We may use this information to send product news, offers and other updates. You can unsubscribe at any time by using the unsubscribe option included in the message or by contacting us.

Unsubscribing from marketing will not prevent us from sending necessary transactional messages about an order.

How We Use Personal Information

We may use personal information to:

  • Operate and improve our online store

  • Offer and sell products

  • Process payments and fulfill orders

  • Arrange shipping and delivery

  • Provide customer support

  • Manage returns, exchanges, replacements and refunds

  • Communicate about orders and requests

  • Understand store usage and performance

  • Prevent fraud and protect our store

  • Send marketing communications where permitted

  • Comply with legal, tax and accounting obligations

  • Establish, exercise or defend legal claims

We process personal information only when reasonably necessary and permitted by applicable law.

How We Share Personal Information

We may share personal information with service providers that help us operate the store and fulfill orders, including:

  • Shopify, which provides our e-commerce platform

  • Payment processors and financial institutions

  • Shipping carriers and delivery providers

  • Technical, hosting and security providers

  • Analytics providers

  • Email and customer communication providers

  • Fraud prevention providers

  • Accountants, legal advisers, insurers and other professional advisers

These providers receive information only as reasonably necessary to perform their services or comply with legal obligations.

We may also disclose information:

  • To comply with applicable laws, regulations, court orders or lawful requests

  • To investigate or prevent fraud, security incidents or illegal activity

  • To protect our rights, customers or business

  • In connection with a merger, sale, reorganization or transfer of the business, subject to applicable legal requirements

Shopify powers our online store. You can learn more about how Shopify processes customer information in the Shopify Consumer Privacy Policy.

Legal Bases for Processing

Where the General Data Protection Regulation (“GDPR”), UK GDPR or similar legislation applies, we rely on one or more of the following legal bases.

Performance of a Contract

We process information to accept and fulfill orders, process payments, arrange delivery, provide customer support and manage returns or refunds.

Consent

We may rely on your consent for optional cookies, marketing communications and other processing activities where consent is required. You may withdraw your consent at any time.

Withdrawal of consent does not affect processing that took place before consent was withdrawn.

Legitimate Interests

We may process information where necessary for our legitimate interests, including:

  • Operating and improving the store

  • Understanding store performance

  • Preventing fraud

  • Protecting our systems and business

  • Responding to customer questions

  • Maintaining appropriate business records

We rely on legitimate interests only where they are not overridden by your fundamental rights and freedoms.

Legal Obligations

We may process and retain information to comply with tax, accounting, consumer protection, customs and other legal requirements.

Cookies and Similar Technologies

Cookies are small files placed on your browser or device when you visit a website. Our store and its service providers may use cookies, pixels, tags and similar technologies to operate the store, remember preferences, understand store usage and support permitted marketing activities.

The store may use the following categories of cookies:

Necessary Cookies

These cookies are required for essential functions such as:

  • Page navigation

  • Shopping cart operation

  • Secure checkout

  • Fraud prevention

  • Security

  • Remembering privacy preferences

Because these cookies are necessary for the store to function, they generally cannot be disabled through the store’s privacy settings.

Functional Cookies

These cookies help remember choices such as language, region and other store preferences.

Analytics Cookies

These cookies help us understand how visitors use the store, which pages they visit and where technical or navigation improvements may be needed.

Advertising Cookies

Where enabled and permitted, these cookies may help measure advertising performance and provide advertisements that may be more relevant to visitors.

Depending on your location, we may ask for your consent before using non-essential cookies. You can accept, reject or manage available cookie categories through the store’s cookie or privacy settings.

You can also manage cookies through your browser. Blocking or deleting cookies may affect certain functions, saved preferences, the shopping cart or checkout.

Session cookies generally expire when you close your browser. Persistent cookies remain until they expire or are deleted. The exact cookies used may change when Shopify, installed applications or store features are updated.

For general information about managing cookies, visit All About Cookies.

Analytics and Advertising

We may use analytics technologies to understand store performance and how visitors interact with our pages.

Where advertising technologies are enabled, they may also be used to measure campaign performance or provide more relevant advertising. Depending on your location, these technologies may be used only after you provide consent.

You can manage optional cookies through the privacy or cookie settings available on the store.

We do not sell personal information in exchange for money. However, certain uses of advertising technologies may be treated as “sharing,” “targeted advertising” or a “sale” under some privacy laws. Where those laws apply, you may use the available store privacy settings or contact us to exercise your rights.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • Order fulfillment requirements

  • Tax, customs and accounting obligations

  • Return, replacement and customer support needs

  • Fraud prevention and security requirements

  • Applicable limitation periods

  • The need to establish, exercise or defend legal claims

When information is no longer required, we may delete or anonymize it unless continued retention is required or permitted by law.

If you request deletion, we may retain information that is necessary to comply with legal obligations, maintain transaction records, prevent fraud, resolve disputes or enforce agreements.

International Data Transfers

We operate from Ukraine and use Shopify and other service providers that may process information outside your country of residence.

When required by law, international transfers are supported by appropriate legal safeguards. Privacy and data protection laws in another country may differ from those in your country of residence.

Security

We use reasonable technical and organizational measures intended to protect personal information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

If you believe that your personal information or an account connected with our store has been compromised, please contact us.

Fraud Prevention

Shopify, payment providers and fraud prevention services may use automated systems to identify potentially fraudulent or unauthorized transactions.

These systems may temporarily restrict a transaction or payment method when suspicious activity is detected. We do not independently use automated decision-making that produces legal or similarly significant effects for customers.

Children’s Privacy

Our store is intended for a general audience and is not specifically directed to children.

We do not knowingly collect personal information from children in violation of applicable law. If you are a parent or legal guardian and believe that a child has provided us with personal information, please contact us so that we can review and, where required, delete it.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information

  • Request a portable copy of certain information

  • Restrict or object to certain processing

  • Withdraw consent

  • Opt out of certain advertising or sharing activities

  • Submit a complaint to an appropriate data protection authority

These rights may be subject to legal limitations or exceptions.

To submit a privacy request, contact us at admirethewood.store@gmail.com. Please describe your request and provide enough information for us to identify the relevant account, communication or transaction.

We may need to verify your identity before completing the request. We will respond within the period required by applicable law.

Rights of European and UK Residents

If you are located in the European Economic Area or the United Kingdom, you may have the right to access, correct, erase or receive a copy of your personal information, restrict or object to processing and withdraw consent.

You may also lodge a complaint with the data protection authority responsible for your place of residence or work.

A list of European data protection authorities is available through the European Data Protection Board.

UK residents can contact the Information Commissioner’s Office.

Rights of California Residents

Where California privacy law applies, California residents may have the right to:

  • Know what personal information is collected, used and disclosed

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of personal information, subject to legal exceptions

  • Opt out of legally defined sale or sharing

  • Receive equal service when exercising privacy rights

California privacy requests may be submitted by emailing admirethewood.store@gmail.com.

We do not sell personal information for money. If the use of advertising technologies is considered sharing or targeted advertising under applicable law, available choices may be managed through the store’s privacy settings.

Third-Party Websites

Our store may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, store features or legal requirements.

The updated version will be posted on this page with a revised “Last updated” date. Where required, we will provide additional notice of material changes.

Contact Us

If you have questions about this Privacy Policy, want to exercise a privacy right or wish to make a complaint, contact us at:

AdmireTheWood
Email: admirethewood.store@gmail.com
Address: 11 Molodizhna Street, Ivankiv, Boryspilskyi District, Kyiv Region, 08335, Ukraine