What materials are wooden Christmas trees made of?

All our trees are made from environmentally friendly materials. We use alder and beech wood. The base and box are made of birch plywood. Stainless steel vertical metal shaft.

How can I pay via my Card instead of PayPal?

You may be able to pay with a card via PayPal without a PayPal account. Here’s how:

1) Click Check out with PayPal and you’ll be redirected to PayPal. Instead of choosing to pay with your PayPal account, select Pay with Debit or Credit Card.

2) You'll be prompted to fill in your billing and credit card information.

3) Enter your email address so PayPal can send you a receipt.

4) Click Continue to return to Etsy. Your payment isn't sent until you click Submit order on Etsy.


Wholesale availability

Yes, we are available for wholesale. Don`t forget to add your contact information.


Shipping Information

Please double check your spelling on order details as I am not responsible for mistakes on order details supplied by the buyer such as spelling errors.

Postage and packing charges are not refundable unless it's due to an error on our part.

Shipping fees are non-refundable for refused or undelivered parcels.



As for packaging all of our products have special package.


Order Preparation

The time we need to prepare an order for shipping (delivery) is 5-10 business days. But usually we do everything possible to send your order ASAP.

Please NOTICE that we prepare and ship orders only on BUSINESS days from Monday to Friday, NOT including weekends. SO Saturday and Sunday don't count!

REMEMBER: production and shipping are 2 different processes. Each process has its own term.


How can I return/exchange my order?

Customer is responsible for all shipping costs if the item will be exchanged. Exchange can NOT be proceeded, until we receive the original product in a good condition. In case of returning the product back to us, refund will be proceeded WHEN the product is received by us in a good condition.


I can't track my package?/Last update was week or more ago...?

Don't worry! When the package leaves Ukraine and is on the way to your country, tracking system doesn't show its location. It doesn't mean that package got lost, it means package was not scanned in your country yet.